Privacy policy

Privacy Policy

Last updated: August 28, 2026

Appliansupply operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Appliansupply is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including payment card information and transaction details. Account information including your username, password, and preferences. Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions. Communications with us including customer support inquiries. Device information including your IP address and other unique identifiers. Usage information including how and when you interact with the Services.

When you provide your phone number and opt in to SMS communications during checkout, you consent to receive transactional messages (order confirmations, shipping updates) and, if separately opted in, promotional messages (sales, new products) from Appliansupply. Message frequency varies. You can opt out at any time by replying STOP. We will not share your SMS consent, phone number, or opt-in status with any third parties or affiliates for their marketing purposes. SMS consent is not a condition of purchase.

Personal Information Sources

We may collect personal information directly from you, automatically through the Services (including cookies), from our service providers, and from our partners or other third parties.

How We Use Your Personal Information

We use your personal information to provide, tailor, and improve the Services (processing payments, fulfilling orders, arranging shipping, facilitating returns and exchanges); for marketing and advertising purposes; for security and fraud prevention; to communicate with you and provide customer support; and to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to Shopify, vendors, and other third parties who perform services on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping); to business and marketing partners; when you direct or consent to disclosure; with our affiliates; and in connection with a business transaction or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy at privacy.shopify.com.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee or are responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, or port your personal information, and to opt out of the sale or sharing of your personal information or targeted advertising. You may unsubscribe from promotional emails at any time using the unsubscribe link.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country you live in, relying on recognized transfer mechanisms where required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@appliansupply.com or contact us at 5450 Martin Ct, Ellenwood, GA 30294 (Clayton County), US.